FAQ

Do I need a request from a doctor or other professional to consult?

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No, a request is not necessary.

Will the services be covered by my health insurance?

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Most individual and group insurance programs offer coverage for psychological services. You are encouraged to check with your insurer prior to your first session to find out more about your coverage. You'll receive an official receipt that you can submit to your insurer and/or keep for tax purposes, since psychological services are tax-deductible.

How do the meetings work?

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Sessions are offered in person in Moncton and virtually across the Atlantic Provinces via a secure platform or by telephone.

Can I access virtual appointments if I live outside Moncton?

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Yes, meetings can take place virtually for customers residing in the Atlantic provinces, via a secure platform or by telephone.

I have joint custody of my child. Is the consent of both parents required?

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Yes, we require the consent of all parents or guardians for a child 16 and under to receive services, unless a court order indicates otherwise. Please let us know if you have any questions.

Do parents attend the first appointment with their child/adolescent?

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Under 12: Parent(s)/guardian(s) must attend first appointment without child.
Ages 12 to 17: Young people have the option of including parent(s)/guardian(s), depending on the young person's preferences and the clinician's judgment.

What are the rates?

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220$/hour

What therapeutic approaches are available?

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The therapeutic approach depends on what you want to work on and is specifically tailored to you. Suggested therapeutic approaches may include: cognitive behavioral therapy (CBT), exposure with response prevention and acceptance and commitment therapy (ACT).

What's involved in the therapeutic process?

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During the initial sessions, your therapist will take the time to get to know you, understand why you are seeking help, gather basic information, and explain in more detail how therapy works. During this time, you will also have the opportunity to determine if your therapist is the right fit for you and ask any questions you may have. There is no need to prepare anything in advance; we will guide you through the process.

After these initial sessions, your therapist will be in a better position to develop a collaborative plan with you to move forward, including the frequency of sessions and the approximate timeline for therapy.

We understand that it is normal to feel a bit nervous about starting something new, including therapy! We are here to support you.

Frequently Asked Questions